Water damage remediation is an arduous process that calls for a keen eye, technical expertise, and a strong understanding of the physics and chemistry that underpin all that comes with the territory – from moisture absorption rates of various materials to the microbiology of mold growth. It's an intricate process that necessitates the services of a professional water damage remediation company. However, before engaging these services, it is crucial to make an informed decision.

The first thing that I wish I had known, concerns the importance of time. In the domain of water damage remediation, time is of the essence. This is fundamentally rooted in the second law of thermodynamics, which, simplified, states that energy spontaneously disperses from being localized to becoming spread out if it is not hindered from doing so. Applied to water damage, it means that left unchecked, water will continue to spread throughout a structure, seeping into walls, floors, and furniture. Moreover, according to a study published in the Journal of Property Management, mold can start to grow in as little as 24 to 48 hours given the right conditions. Thus, the selection of a water damage remediation company that can respond swiftly and commence work posthaste is crucial to minimize losses.

Secondly, the scale and scope of services offered by a company can significantly affect the quality of remediation. Water damage remediation is not a monolithic service; rather, it is a series of processes, starting from water extraction, followed by drying, dehumidification, cleaning, sanitizing, and finally, restoration. Each of these steps requires different types of expertise. For example, the cleaning and sanitizing stage may require knowledge about the microbiology of fungi, bacteria, and viruses, and how to best eliminate them without causing further damage. Therefore, a company that offers a comprehensive suite of services will be more effective in providing complete remediation.

Thirdly, the methods and technologies adopted by a company matter significantly. Different companies may employ varying techniques and technologies, each with its own set of trade-offs. For instance, some companies may use heat drying technology, which can accelerate the drying process but may warp or crack certain types of materials. Others might use desiccant dehumidification, which is gentler but may take longer. Having an understanding of these techniques and their implications can help you select a company that uses an approach suited to your specific situation. Moreover, companies that leverage advanced technologies, such as infrared cameras to detect hidden water or moisture meters to accurately measure the level of moisture in different materials, are likely to provide a more thorough service.

Lastly, the issue of certification and insurance is often overlooked but is greatly significant. Certification by a recognized body, such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC), serves as evidence of a company’s competence and adherence to industry standards. Additionally, a company that is insured protects you from potential liabilities that could arise during the remediation process.

In retrospect, understanding these aspects would have significantly impacted my selection process. It would have allowed me to discern the capabilities and limitations of different companies, and make a more informed decision. The process of water damage remediation is a complex interplay of various scientific principles, from thermodynamics and fluid mechanics to microbiology and material science. Therefore, it requires a company that not only understands these principles but can effectively apply them in practice.

In conclusion, when seeking a water damage remediation company, consider their response time, the range of services offered, the technology and techniques employed, and their certification and insurance status. These factors, underpinned by a deep understanding of the scientific principles at work, will ensure that the remediation process is thorough and effective.